Career Opportunities at Educatius

About Educatius Group
Educatius Group's academic programs help international students from around the world to achieve their dreams to study abroad - mainly in the USA but in other countries too. Over many years, our high-quality academic programs have combined the best of American public and private high schools, universities and language schools with a supportive living environment. Whether a student is searching for a top academic preparatory boarding school, or for a semester experience attending a California high school and living with a host family, or for the chance to earn a scholarship at a competitive university - Educatius has the range of programs to match! Contact us today and send a copy of your resume to HR@educatius.org to see if you are a fit for one of our many exciting opportunities.

 


INTERNATIONAL ENROLLMENT ADVISOR – BOSTON OFFICE

Location  Boston, MA Post Date  July 6th, 2018
 Comments  Essential duties and responsibilities include the following. Other duties may be assigned.
 

Position Purpose
The International Enrollment Advisor is responsible for advising, consulting, guiding, enrolling and retaining qualified potential Chinese students in Educatius U.S. and Canada high school programs. The advisor follows up with all direct inquiries generated from our Chinese website, Wechat, school referrals and other channels, and provides program advising and guidance on the school application process.

This position reports directly to the Client Services Manager.  

Essential Functions
  • Contribute to the growth of Educatius Chinese students portfolio.
  • Represent Educatius professionally in all correspondence with prospective students and parents.
  • Manage communication with prospective students via email, Wechat, Skype, phone or other channels as appropriate.
  • Leveraging effective program advising techniques, manage leads through the sales funnel from lead qualification to conversion.
  • Use a consultative sales approach to guide and support prospective students through the enrollment process.
  • Actively listen to students’ interests, academic goals and concerns.
    Track and monitor conversion rates of leads to enrollment.
  • Maintain a high level of knowledge of current products, processes, policies and industry.
  • Demonstrate expertise in various steps of the enrollment process.
  • Actively involved in other revenue-contributing activities like re-enrollment and program extensions.
  • Other strategic projects as and when assigned.
             Environmental Job Requirements and Working Conditions
  • All prospective employees must pass a background check.
  • Most work tasks are performed indoors.
  • Temperature is moderate and controlled by building environmental systems.
  • Must be able to sit/stand for up to 8 hours per day.
Qualifications
  • High proficiency in the Chinese language (written and spoken) is a must.
  • Minimum of a Bachelor’s Degree.
  • Must have international experience from work or studies.
  • At least 2 years of overall experience in the education field, preferably in international education.
  • A customer service mindset is a must.
  • Relevant direct sales experience in education or related field a plus.
  • Excellent relationship building skills with an ability to work effectively in a matrixed organization.
  • Demonstrated ability to prioritize and manage multiple projects and tasks.
  • Superior interpersonal, organizational, analytical, written and oral communication skills.
  • Significant skills in Microsoft Office Suite.
  • Personal qualities of integrity and credibility.
  • Must work well independently and in a team environment.

EOE//M/F/D/V

TO APPLY
Attach your resume and submit to: HR@educatius.org
 


SALES & CLIENT SERVICES ADVISOR – BOSTON OFFICE

Location  Boston, MA Post Date  July 6th, 2018
 Comments  Essential duties and responsibilities include the following. Other duties may be assigned.
 

Position Purpose
We are seeking a dynamic sales and service-oriented individual with a relentless drive to deliver excellent client experience and an ambition to achieve direct sales goals in a fast-paced environment.

The Sales & Client Services Advisor is responsible for the conversion of direct leads to new students for Educatius U.S. and Canada programs. The advisor also manages all correspondence with overseas partners and clients on post-sale matters, with a goal to build and strengthen client relationships to support further business growth. This position reports directly to the Vice President of Sales and Client Services.

Essential Functions
  • Represent Educatius professionally in all correspondence with overseas partners and clients.
  • Act as the point of contact for a designated market, group of clients or geographical area.
  • In collaboration with the Admissions and Host Family teams, resolve student application and pre-arrival issues quickly and efficiently.
  • Educate, train and support overseas partners on the online application system and processes.
  • Manage communication with prospective students channeled through website, referrals and direct response to ads.
  • Leveraging effective selling techniques, manage leads through the sales funnel from lead qualification to conversion.
  • Track and monitor conversion rates of leads to enrollment.
  • Actively involved in other revenue-contributing activities like re-enrollment and program extensions.
  • Other strategic projects as and when assigned.
             Environmental Job Requirements and Working Conditions
  • All prospective employees must pass a background check.
  • Most work tasks are performed indoors.
  • Temperature is moderate and controlled by building environmental systems.
  • Must be able to sit/stand for up to 8 hours per day.
Qualifications
  • Minimum of a Bachelor’s Degree.
  • Must have international experience from work or studies.
  • At least 2-4 years of overall experience in the education field, preferably in international education.
  • A customer service mindset is a must.
  • Relevant direct sales and client servicing experience in education or related field a plus.
  • Excellent relationship building skills with an ability to work effectively in a matrixed organization.
  • Strong influencing and negotiation skills.
  • Demonstrated ability to prioritize and manage multiple projects and tasks.
  • Excellent track record in problem resolution.
  • Superior interpersonal, organizational, analytical, written and oral communication skills.
  • Significant skills in Microsoft Office Suite.
  • Additional language fluency is a plus.
  • Personal qualities of integrity and credibility.
  • Must work well independently and in a team environment.

EOE//M/F/D/V

TO APPLY
Attach your resume and submit to: HR@educatius.org



 


ECUS (EDUCATIUS COLLEGE AND UNIVERSITY SERVICES) PROGRAM MANAGER – BOSTON OFFICE

Location  Boston, MA Post Date  July 6th, 2018
 Comments  Essential duties and responsibilities include the following. Other duties may be assigned.
 

Position Purpose
The ECUS Program manager focuses on sales and client engagement. This includes planning, reporting, quota setting and management, sales process optimization, and sales program implementation. This position reports directly to the Educatius College and University Services (ECUS) President and is based in Boston, MA

Essential Functions
  • Maintain current revenue stream(s) and achieve growth.
  • Develop competitor intelligence using knowledge of the industry and competitors.
  • Identify and develop the program’s unique selling propositions and differentiators.
  • Research industry, explore and identify new program opportunities, and implement business ideas.
  • Initiate contact and propose potential cooperation to SEVP-certified universities.
  • Manage and enhance key relationships with American universities and overseas student recruitment agents.
  • Create and manage program budgets, processes, staffing and logistics.
  • Manage delivery of program services to overseas partners, and SEVP-certified schools.
  • Negotiate financial terms with universities and agents.
  • Set pricing for all programs.
  • Administer program financial transactions.
             Additional Responsibilities
  • Cultivate and manage relationships with program accounts.
  • Ensure flawless flow of communication.
  • Identify program potential and opportunities: attend industry functions, such as networking events, conferences, and college fairs, and provide feedback and information on market and its trends.
  • Organize participation at career fairs and conferences.
  • Manage social media channels and e-mail campaigns to increase program awareness and presence in the market.
  • Generate program database.
  • Additional tasks as assigned by the leadership team.

Accountabilities and Performance Measure

  • Achieve sales, profit, and strategic objectives for the program.

Qualifications

  • Bachelor’s Degree.
  • Strong Sales Management Experience.
  • Excellent interpersonal and verbal/written communication skills.
  • Demonstrated ability to work with individuals from a variety of backgrounds, disciplines and levels of expertise.
  • Willingness and ability to travel.
  • Strong facilitation and presentation skills.
  • Ability to effectively interface with all levels of internal and external customers.
  • Excellent problem solving skills.
  • Customer-centric mindset, ability to translate customer issues/needs into profitable business solutions.
  • Ability to prioritize, organize tasks and deliverables.
  • Ability to professionally manage client demands and changing environment.
  • Proficient personal computer skills including Microsoft Office product suite including electronic mail, record keeping, routine database activity, and Excel.
  • Ability to utilize database and spreadsheet projects to obtain and measure project performance.

Environmental Job Requirements and Working Conditions

  • All prospective employees must pass a background check.
  • Most work tasks are performed indoors.
  • Temperature is moderate and controlled by building environmental systems.
  • Must be able to sit/stand for up to 8 hours per day.

EOE//M/F/D/V

TO APPLY
Attach your resume and submit to: HR@educatius.org



 


STUDENT EXPERIENCE ADVISOR – BOSTON OFFICE

Location  Boston, MA Post Date  July 6th, 2018
 Comments  Essential duties and responsibilities include the following. Other duties may be assigned.
 

Position Purpose
The Student Experience Advisor (SEA) is responsible for maximizing students’ satisfaction from participating in Educatius academic programs. The advisor will work with students from Chinese speaking countries. The advisor assists the Host Family Division with resolving escalated student support issues, is an advocate for the student and ensures appropriate communication with stakeholders for all issues and resolution. This position reports to the Student Experience Manager and is based in Boston, MA. 

Essential Functions
  • Plan customer experience roadmap with milestone activities.
  • Collaborate with other team members to implement ‘first 30 days’, ‘last 30 days’ activities, regular group activities and college prep sessions.
  • Leverage feedback from overseas partners, students, and parents to implement new services or service improvements.
  • Track yearly re-enrollment data and recommend initiatives to improve return rate.
  • Resolve student related issues quickly and effectively.
  • Coordinate entire team, overseas agents, host parents, local support staff, schools and students to reach collaborate and acceptable resolution of issues.
  • Advocate for student as necessary, making sure that the student is listened to and that the student’s interest is served when resolving support issues.
  • Make sure that the agent representing the student is properly informed of student support issues. The SEA must also communicate sensitive issues to agents and get their support and involvement in resolving student support issues.
  • Draft letters, plans and documents that are agreed on for resolving a student support issue.
  • Coordinate dismissals and facilitates refunds for students returning early.
  • The SEA must be able to determine and differentiate fact from emotion based issues.
  • Gathering facts, listening to both sides in any issue.
  • Listening and talking directly to students when needed.             

Additional Responsibilities

  • The SEA proactively works with preventing student support issues through training, orientations and other activities.
  • Support host family division with student placement related tasks.
  • Drive excellent student experience throughout customer journey.
  • Engage with students through well-planned activities.
  • Increase re-enrollment rate of diploma-track students.
  • Motivate word-of-mouth referrals

Environmental Job Requirements and Working Conditions

  • Conflict resolution and experience needed
  • All prospective employees must pass a background check.
  • Most work tasks are performed indoors.
  • Temperature is moderate and controlled by building environmental systems.
  • Must be able to sit/stand for up to 8 hours per day.

Qualifications

  • Minimum of a Bachelor’s Degree.
  • Must have international experience from work or studies.
  • At least 2-4 years of overall experience in the education field, preferably in international education.
  • Excellent track record in problem resolution.
  • Excellent interpersonal, organizational, analytical, written and oral communication skills.
  • Significant skills in Microsoft Office Suite.
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
  • Fluency in Chinese is required.
  • Personal qualities of integrity and credibility. 

EOE//M/F/D/V

TO APPLY
Attach your resume and submit to: HR@educatius.org



 


VICE PRESIDENT OF HIGH SCHOOL PROGRAMS – BOSTON OFFICE

Location  Boston, MA Post Date  July 6th, 2018
 Comments  Essential duties and responsibilities include the following. Other duties may be assigned.
 

Position Purpose
The Vice President of High School Programs serves the critical role of overseeing the Educatius USA Host Family and Student Support teams. These teams support nearly 1400 F1 high school students on semester or longer high school program. This position brings broad knowledge to critical operations while collaborating with the sales teams, schools team and operations to advocate for and enhance international education. This position will report to the President of the Educatius North America. 

Essential Functions
  • Provide leadership for the entire division and ensure that placement and budgetary goals are met or exceeded.
  • Manage and lead the U.S. based operations for Host Family Division including student placement and support.
  • Work with the team to develop training for managers and Local Coordinators.
  • Work closely with President to establish the budget, set priorities and provide ongoing reporting.
  • Collaborate with colleagues in the Boston office and worldwide to ensure close coordination among teams and a clear understanding of expectations.
  • Interact with international partners on an ongoing basis.
  • Manage team to ensure proper recruitment and training of local coordinators to place and supervise quota of students and host families for student placements.
  • Assist school team in recruiting and relationship management of high schools.
  • Participate and plan training sessions and quarterly/annual meetings.
  • Perform other duties as assigned.             

Environmental Job Requirements and Working Conditions

  • This position requires 10-20% travel, both domestic and international.
  • All prospective employees must pass a background check.
  • Most work tasks are performed indoors.
  • Temperature is moderate and controlled by building environmental systems.
  • Must be able to sit/stand for up to 8 hours per day.

Qualifications

  • Bachelor’s degree (BA/BS).
  • Strong staff management and leadership experience.
  • Excellent communication and interpersonal skills. You will be working with a broad range of people from international students, host family members, school administrators and international agents, so a high EQ is important.
  • 10 years’ experience in an international student setting (school, college or service organization).
  • Strong organizational skills and the ability to keep staff organized.
  • Familiarity and comfort with data, spreadsheets and office productivity tools (MS Office)
  • International living experience, foreign language proficiency and/or significant intercultural experience are helpful assets. 

EOE//M/F/D/V

TO APPLY
Attach your resume and submit to: HR@educatius.org



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